Have you solved the wheel core crack issue? What material of Discovery core? What is the difference between Discovery core to original core?
Yes,the problem has been solved on our Cloudwheel Discovery version, The material is a high-strength composite, the difference from before is we changed the color of wheel core to translucent and with thicker spokes.
Yes,if the brand of your electric skateboards are Evolve board,Backfire board,Exway board,Ownboard and Boosted board,you can use Cloudwheel on them,need to buy Cloudwheel wheel pulley kit to use. The Wowgo 3X electric skateboard can use Cloudwheel directly with their original wheel pulley,need to to buy the individual pulley or kit.If your board is other brands,please send the mail and image of board to us,we will help you to confirm.
Yes,please check if your hub motor electric skateboards version are one of those brands : Applicable hub electric skateboard models. PJ00602-(Five holes conversation kit ) : Backfire G3,Backfire G2 and Backfire Mini Exway X1 Pro and Exway X1. PJ00603-(Six holes conversation kit ) :Teamgee all models. For Other brands ,please check the guide section from hub motor kit page to see if it can be used first. All Meepo hub motor electric skateboards are currently unavailable.
First of all, please confirm if your board is belt drive board or hub motor board.If it is belt drive version,please check your wheel pulley.Normally there are ABEC core pulley or kegel core pulley.Please measure the size and compare with ours from wheel pulley page to see which one is suit for you. If it is hub motor version,please check previous FAQ.
Now except EVOLVE 2-in-1 version board can use our Cloudwheel, other original inflatable tire off-road board models can not be used, Since this kind of skateboard truck and other power components do not support Cloudwheel, most of them are exclusive inflatable tire use.
Basically we wrote into the product page.The damping core technology can bring you less vibration,make the better riding experience.The 120mm/105mm size of wheel Improved passability,It's possible to conquer some poor roads.Also the top speed and torque will be increased.
Yes,it will be considered in future plans.
Yes, we will add new colors as appropriate and gradually.
We have written on our website that there are no refunds or exchanges for wheels sold, except for quality issues
We're sorry you received a parcel with incorrect or missing items! Let us know by contacting our Customer Service Team so that we can make things better. Please do not dispose of or throw away any of the items you're writing in about! We will confirm with our shipping company and provide replacement or compensation accordingly.