All of the products CLOUDWHEEL provides are brand new and high quality. Our QC engineers test every single product once we get the item from our manufacturer. Before we ship the item, our QC and packing team carefully check if the accessories are right and your shipping address.  

Return Policy

Returns are not accepted!

Refund Policy

1) Payment refund is only available for orders that have not been processed and shipped.

2) No refund option once the order has shipped out.


We don't refund when your order is shipped out.
We will provide replacement or repair service when there is a defect with the product you receive. 

If you find your product not working or with something else wrong, please feel free to contact CLOUDWHEEL customer service. Please submit a request to service@icloudwheel.com to help in the process.